Last updated: 25 September 2026
This Privacy Policy explains how HAR & HUES DECOR — ABN 94 181 105 992, the operator of this website, collects, uses, stores and discloses personal information. Our contact email is homedecorapac@gmail.com. Our main business location is Lara, Victoria 3212, Australia.
Information we collect
- Identity and contact details such as your name, email, telephone number, billing address and delivery address.
- Order, product, delivery, return, refund and customer-service information.
- Account details if you create an account.
- Payment-related information. Card details are processed by the selected payment provider and are not intended to be stored on this website.
- Technical information such as IP address, browser, device, pages viewed, referral source and cookie choices.
- Information you submit through forms, reviews or correspondence.
Why we collect and use information
We use personal information to operate the store; process and deliver orders; provide local pickup; communicate about purchases; prevent fraud; provide support; manage returns and legal guarantees; maintain security and records; improve the website; and meet legal, tax and accounting obligations. We will use information for marketing only where permitted, and you may unsubscribe at any time.
Sharing information
We may share information only as reasonably necessary with service providers that support our website, hosting, WooCommerce store, payment processing, delivery, email, analytics, fraud prevention, professional advice or legal compliance. Some providers may process information outside Australia. Their own privacy policies and safeguards may apply.
Services used by this website
We use Hostinger to host the website, WooCommerce to manage our store, Stripe to process payments and help prevent fraud, and Australia Post for delivery services. We use Google Gmail through FluentSMTP to send order and enquiry emails, and Google Analytics through Site Kit to understand website use subject to your cookie choices.
Our enquiry forms use Cloudflare Turnstile to help distinguish people from automated abuse. This involves processing technical browser, device and network information, including IP addresses. Read Cloudflare’s Privacy Policy, Stripe’s Privacy Policy and Google’s Privacy Policy for information about their processing.
Cookies and consent
Essential cookies support functions such as the shopping cart, checkout, security and your consent choices. Optional analytics or marketing cookies will be used only in accordance with the choices available through our cookie banner. You can change your preferences using the cookie settings link on the website. See our Cookie Policy for more information.
Storage, security and retention
We take reasonable steps to protect information against misuse, loss and unauthorised access, modification or disclosure. No online system can be guaranteed completely secure. We retain information only for as long as reasonably needed for the purposes described above, including legal, tax, accounting, dispute and fraud-prevention requirements.
Access, correction and complaints
You may request access to, or correction of, personal information we hold about you, or raise a privacy concern, by emailing homedecorapac@gmail.com. We may need to verify your identity. We will respond within a reasonable period. If you are not satisfied with our response and the Privacy Act 1988 (Cth) applies, you may contact the Office of the Australian Information Commissioner.
Changes to this policy
We may update this policy when our services, providers or legal obligations change. The latest version will appear on this page with its updated date.